Recently, a batch of high-quality aluminium folding windows was successfully shipped to Germany. This customer owns a beautiful holiday home and chose MapleMiles for this important upgrade. This project turned out to be a smooth and satisfying experience for both sides. Let’s explore how MapleMiles delivered an ideal folding window solution tailored to the customer’s needs.
Configuration of MapleMiles Folding Windows to Germany
- Window Type: Folding Window;
- Panel: 3 Panel Opening;
- Glass: Double Later Insulating Glass;
- Hardware: Silver Color Handles and Hinges;
- Delivery: Door to Door;
How Does MapleMiles Provide Folding Window Solution for Germany Customer?
Clear Understanding of Requirements
At first, MapleMiles business manager actively communicated with the customer to clarify all details, including the folding glass windows material, specific configuration, opening direction, glass specifications and so on. Additionally, this Germany customer was also curious about technical details such as pre-drilled installation holes, frame thickness and the opening area of each sash. Our technical team answered all questions in detail. Therefore, MapleMiles earns the customer’s trust early in the process.
Professional Solution
This customer preferred aluminium folding windows with 3 panels.
The customer preferred a three-panel folding window for optimal space usage and wide ventilation. Based on the preference and structural conditions, MapleMiles engineers modified the CAD drawings until the design both realizes optimal space usage and wide ventilation. We also supported the customer with documents and product specifications to help pass EPR certification in Germany to ensure compliance with local standards.
Real-Time Production Updates
From production to packing, each phase was transparent. We provide regular photo and video updates, final inspection reports before shipment, secure packaging with corner protectors and waterproof film… These updates gave the customer full confidence in both product quality and delivery safety.
After-sales Service
MapleMiles provides step-by-step installation manual. Our aim is to make window installation a hassle-free, even if our customers have never installed windows before. What’s more, MapleMiles will send customer instructional videos as well as 24/7 online engineering support.
Conclusion
Whether you are renovating a holiday home or starting a new construction project in Europe, MapleMiles Home Building Company is your reliable partner for aluminium folding windows and doors.
Reasons to Choose MapleMiles:
